Due to fraud attacks, we now accept Paypal only
13th July 2021
Our aim at Little Sport Star is to make it as safe and easy for you to purchase our toys as possible and we believe Paypal is the safest payment option available to you currently. The ease of payment was put to the test in April this year when our website came under a brute force cyber attack and we have had to stop all direct credit card payments as a result.
Behind the scenes of any transaction, we rely on experienced payment professionals to support our small business to ensure that each transaction is secure and your credit card details are safe. We rely on them.
When our website was attacked in March, our payment provider (Global Payments) quickly stepped in and blocked the attackers IP address. However, they charged a fee of several thousand pounds for their intervention – equivalent of more than £1,000 per minute which we simply cannot afford.
The bottom line is that Little Sport Star is a small business trying to grow into a big business. Specifically, we want to invest in new toys and whilst we stay with Global Payments, there is a risk that the same can happen again which is too risky for us. For this reason we have turned off some of credit card options payment options until further notice.
As you can imagine, we want to grow the Little Sport Star business but we rely on our business partners to share our vision, not to penalise us for being attacked by cruel fraudsters. As it stands, Global Payments made more money from our business when the website was not being attacked and this seems unfair.
We have also noticed that more than 70% of our customers use PayPal now and so going forward, we will only accept payment by Paypal. I apologise for those who rely on credit card payments, however it is not an option we can afford to offer anymore.
For any questions about payment issues, please get in touch (UK) 07917 123284 or (USA) +1 978 415 9936.